Close Terms of Use window

Central New York Regional Transportation Authority Privacy Policy Statement

Welcome to the Central New York Regional Transportation Authority (CNYRTA) web site. This statement provides the CNYRTA's privacy policy on information that is collected through this web site and the use of that information.

In General

The CNYRTA may use the technical information as such terms are defined below, it collects for management and promotion of CNYRTA and/or other regional transit services or to administer fare media programs. In the event that CNYRTA determines in its sole discretion that it is necessary to disclose this technical information to third-party contractors or other regional transportation agencies for the management and promotion of CNYRTA and/or other regional transit services, or to administer fare media programs, those third parties and other regional transit agencies will be required to follow this privacy policy.  CNYRTA will not sell or disclose your technical information for any other purpose without your written consent, unless we are required by law to disclose such technical information about you.

Information Collected During Your Visit To This Web Site

The CNYRTA is the sole owner of the information collected on this site, www.centro.org. The CNYRTA automatically collects information from its customers at several different points on the web site.  The information that CNYRTA automatically collects includes, but is not limited to Personal Information (defined below) and Technical Information.  By using our services and accessing our site, you are consenting to the information collection and use practices described in this statement, as modified from time to time by us without further notice. If we change our privacy policy, we will post a new statement on our site and change the date indicated at the bottom of the statement. Therefore, we encourage you to check the date of our privacy policy statement whenever you visit this site for any updates or changes.

Personal Information

If you provide CNYRTA with personal information, then we reserve the right to collect that information.  Personal Information is defined as information that can be used to identify you individually, such as your name, address, telephone number, or email address.  This information may be collected when you provide it to us which, for example, could occur when it is contained in an email, if you submit the information when ordering various fare media and other goods offered on this site, by your participation in our online surveys, or when you apply for employment with the CNYRTA.  CNYRTA employees will have access to your personal information bu such access is only for legitimate business purposes.  CNYRTA will endeavor to protect the confidentiality of your personal information.

 

Please see below for additional information explaining the different forms of Personal Information and how we may collect and use your Personal Information.

Technical Information

We automatically collect and store Technical Information about your visit to our site including: (1) the name of the domain and host from which you access the Internet; (2) the type of browser software and operating system used to access our site; (3) the date and time you access our site; and (4) the pages you visit on our site. The Technical Information collected will not personally identify you.

Please see below for additional information explaining the different forms of Technical Information, including the use of “cookies”, and how we may collect and use your Technical Information.

E-mail Address

If you send us an e-mail with questions or comments or subscribing to receive notifications of newly available information regarding pertinent CNYRTA transit services by e-mail or wireless enabled device, the CNYRTA may use your e-mail address and other personal information (defined in Personal Information) included in your correspondence to improve the content of our web site, to provide you with pertinent information regarding CNYRTA transit services or to respond to your correspondence. Your e-mail address will only be used to deliver the requested information unless you agree to additional e-mail notifications. If you provide your e-mail address to receive notifications such as Centro Alerts, CNYRTA will use your e-mail address to send you the type of information for which you provided it.

Surveys

From time to time the CNYRTA may conduct online surveys that customers will be invited to complete on a voluntary basis. Information collected through the surveys will be used for the purpose of marketing or planning CNYRTA services only unless you expressly agree otherwise.

Security

Please be aware that information that you send to us by e-mail is not necessarily secure. You should avoid including sensitive information such as your credit card numbers or bank account numbers on e-mails that you send to us. The CNYRTA will not be responsible for the protection of such sensitive information.

Employment Related Information

If you are interested in CNYRTA employment you can apply online and submit information regarding past work experience. This information will be used only for evaluating an applicant's qualifications for a position with CNYRTA.

Cookies

A cookie is a small text file that a web site can place on your computer's hard drive in order, for example, to collect technical information about your activities on the site or to make it possible for you to use an online shopping cart to keep track of items you wish to purchase. The cookie transmits this information back to the web site's computer that, generally speaking, is the only computer that can read it. You may set your web browser to warn you whenever a site attempts to place a cookie on your computer or refuse to accept cookies. The CNYRTA will use cookies collected during your visit to this site for the purpose of facilitating your use of our site and for maintaining statistics concerning use of our site that will help us make improvements. Technical information collected by cookies will not be linked to your personal information.

Profile

We store technical information that we collect through cookies and log files to create a profile of our customers. The profile information is used to improve the content of the site, to perform a statistical analysis of use of the site and to enhance use of the site. Technical information stored in a profile will not be linked to your personal information.

Links

This web site contains links to other sites. Please be aware that the CNYRTA is not responsible for the privacy practices of other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Notification of Changes

CNYRTA reserves the right to make changes to this privacy policy without notice, it will display any changes to this privacy policy to this web site 30 days before the changes become effective. If we decide to change this privacy policy, we will post those changes to this privacy policy statement on the homepage and other pages we deem appropriate so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

How to Contact Us?

If you have any questions about our privacy policy statement or our use of your information you can e-mail us at cnyrta@centro.org.

Special Notice

Effective Date of this version of CNYRTA's Privacy Policy: January, 2010.
 

Use of this site signifies your acceptance of CNYRTA Web Site Terms and Conditions and Privacy Policy.

 

Close Terms of Use window