Specialized Transportation:
Call-A-Bus
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Links:
Introduction:
Call-A-Bus is a public, ride sharing transportation service of the Central New York Regional Transportation Authority (CNYRTA).
Call-A-Bus is a paratransit service providing origin-to-destination trips to eligible people with disabilities who would otherwise use Centro buses if it were not for their disabilities.
Call-A-Bus is a complementary service as the service area and operation hours match the Centro Bus system.
As an origin-to-destination service, Call-A-Bus routinely provides curb-to-curb service with exterior door-to-exterior door service provided upon advanced notice.
Call-A-Bus is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990.
Applying for Call-A-Bus:
Customers must be pre-registered to use the Call-A-Bus service. Eligibility is based on the functional abilities of the individual.
Applications may be requested by calling your local Call-A-Bus office Monday-Friday or you may download application now:
Call-A-Bus eligibility determinations are good for up to 3 years. Your eligibility letter will have the expiration date. You may submit a new application whenever your abilities to travel change. We may ask you to complete another application if we have reason to believe your abilities have changed.
Download Call-A-Bus Application
The Areas of Service:
Call-A-Bus service is available within ¾ miles of the Centro Transit Bus routes. That means both the origin and destination of each trip must be within a corridor measuring ¾ mile on either side of a bus route.
The Hours of Service:
Call-A-Bus service is available during the hours when Centro Transit Bus service is available.
If the Centro Transit Bus you would take operates between 6:00am and 6:00pm, then your Call-A-Bus trip must be between 6:00am and 6:00pm.
If the matching Centro Transit Bus service does not operate on Sundays, then there is no Call-A-Bus service available on Sunday.
Contact Us:
Requests for transportation will be taken by calling you local Call-A-Bus office 7 days-a-week. Requests are taken at least one day in advance, and no more than 14 days before the day you wish to travel.
Call-A-Bus: Syracuse |
Information
(315) 442-3434 |
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Trip Reservations
(315) 442-3420 |
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Cancellations
(315) 442-3434 |
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Trip Confirmations
(315) 442-3420 |
Monday - Friday
3:00pm - 7:00pm
Saturday - Sunday
8:00am - 5:00pm
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TTY/TTD Services
(315) 442-3430 |
Daily
8:00am - 5:00pm |
Call-A-Bus: Auburn |
Call-A-Bus
(315) 253-5765 |
Monday - Friday
8:00am - 5:00pm
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SCAT VAN
(Not affiliated with Centro)
(315) 253-0996 |
Monday - Friday
8:00am - 3:00pm
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Call-A-Bus: Oswego |
Call-A-Bus
(315) 342-4400 |
Monday - Friday
8:00am - 5:00pm
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Call-A-Bus: Rome |
Call-A-Bus
(315) 336-0147 |
Monday - Friday
8:00am - 5:00pm
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TTY/TTD Services
(315) 797-2428 |
Monday - Friday
8:00am - 5:00pm |
Call-A-Bus: Utica |
Call-A-Bus
(315) 797-1703 |
Monday - Friday
8:00am - 4:30pm
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TTY/TTD Services
(315) 797-0147 |
Monday - Friday
8:00am - 5:00pm
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