Reduced Fare & ID Cards


The reduced fare program provides a reduced Centro fare to eligible customers.

Note: Current Reduced Fare ID cardholders may renew their ID cards prior to the expiration date, but not more than 6 months in advance.


Who is Eligible for Reduced Fare?


Seniors age 65+ (in Syracuse, Auburn, Oswego, Rome) and 60+ (in Utica) who show the driver either a valid Reduced Fare Photo ID or a combination of a Medicare Card and photo ID upon boarding the bus. Seniors may also purchase a Permanent Centro Reduced Fare Photo ID.

Note: The eligibility age in Utica is 60 or older.

Persons with Disabilities

Persons with disabilities who show´╗┐ the driver either a valid Reduced Fare Photo ID or a combination of a Medicare Card and photo ID upon boarding the bus. Persons with disabilities may also purchase a Temporary Centro Reduced Fare Photo ID, which must be re-certified every 4 years.

Medicare Card Holders

Medicare card holders who show the driver a combination of a Medicare card and photo ID upon boarding the bus.

Children Ages 6 to 9

Children ages 6 through 9 who are accompanied by an Adult.

Reduced Fares & Reduced Fare ID Cards

Seniors and persons with disabilities who use Centro’s bus service are encouraged to apply for a Reduced Fare Photo ID, which will save money when riding the bus. Reduced Fare Photo IDs are accepted on any regular Centro bus – any day of the week and any time of the day. The Reduced Fare Photo ID allows customers to ride the bus for half-fare.

How Do I Apply?

Reduced Fare Photo ID applications are available online and at the following Centro office locations:


599 S. Salina, St., Syracuse, NY 13202 (Transit Hub)
Monday - Friday: 9 AM to 5 PM


5 Frank Smith St., Auburn, NY 13021
Monday - Friday: 9 AM to 4 PM (by appointment only; Call (315) 442-3400 to schedule).


512 E. Seneca St., Oswego, NY 13126
Wednesday: 9 AM to 11 PM & 1 PM to 3 PM (by appointment only; Call (315) 442-3400 to schedule).


15 Elizabeth St., Utica, NY 13501 (Transit Hub)
Monday - Friday: 8:30 AM to 4:30 PM


136 Race St., Rome, NY 13440
Monday - Friday: 6 AM to 5:30 PM

If you are a senior citizen, you will need both a photo ID and an official document with your birthday on it. Centro accepts any government document displaying your birthday, including:
  • Driver’s license
  • Passport
  • Medicare card
  • Healthcare card
  • Social Security correspondence
If you are a person with a disability, you will need a photo ID and an official document verifying your disability. Centro accepts any documentation clearly indicating that you are receiving one or more of the following:
  • Social Security Disability Income (SSDI)
  • Supplemental Security Income (SSI)
  • Department of Veterans Affairs Compensation or Pension
  • Vocational and Educational Services for People with Disabilities (VESID)
  • Medicaid Aid to the Disabled (NOTE: Medicaid card will NOT be accepted by itself)

Documents must be on company letterhead, dated within the last six months, and should indicate that you are an active client of any one of the following:
  • AccessCNY
  • Arc (of Onondaga, of Oneida, etc.)
  • ARISE, Inc.
  • Aurora, Inc.
  • Developmental Disabilities Services
  • Independent Living Services
  • Mental Health Association
  • Office for People with Developmental Disabilities (OPWDD)
  • *Onondaga County Department of Social Services/JOBSplus!
  • United Cerebral Palsy and its affiliates
  • An accredited treatment or rehabilitation program
A document stating that you are legally blind, hearing impaired, or have a physical or mental disability such as a brief statement from and signed by a physician.

Download Reduced Fare Application (PDF)

How Much Does a Reduced Fare Photo ID Cost?

A $2.00 processing fee (CASH ONLY) is required for a new or renewed Reduced Fare Photo ID card. A replacement fee of $5.00 (CASH ONLY) will be charged for a lost or stolen Reduced Fare Photo ID.

Customers must visit the Centro office located nearest to them to have their photo taken and submit their completed application. ID cards are produced while you wait, except in Rome (customers must pick up their ID card at a later date when ready).

Note: Beginning July 5, 2016 Syracuse-based Centro customers who are eligible for reduced fare may apply for a reduced fare photo ID at the Syracuse Transit Hub. Reduced Fare Applications will be available at the Customer Service window, and photo IDs will be taken Monday through Friday between 9 AM and 5 PM ONLY. A $2.00 processing fee will be required at the time your photo is taken (CASH ONLY) and photo ID cards will be produced while you wait.

How Do I Use My Reduced Fare ID?

 Upon boarding a Centro bus, show the driver your Reduced Fare Photo ID and be prepared to deposit half the regular fare into the fare box. For example, if the regular fare is $2.00, you will be required to pay $1.00.

Note: Although the farebox will issue a Change Card for over-payment, Centro encourages customers to pay with exact fare to expedite the boarding process.

*Qualifying individuals must contact their Job Coach to determine eligibility and obtain the required documentation.