Stay in the Know When You're On the Go!


NEW Service Alert System Now Available


Effective Monday, May 1, 2017 Centro transitioned to its new service alert notification system. Customers wishing to receive email and/or text alerts concerning Centro detours and delays can sign up here.


PLEASE NOTE: If you had an account prior to May 1, 2017 you will no longer receive Centro notifications unless you are signed up in the new system. All previous accounts were disabled.


As an alternative, customers can access service alert notifications through Centro’s GoCentroBus mobile app, or by contacting Centro's Call Center at (315) 442-3400.

How Does It Work?

Centro's Service Alerts notify customers of detours or service delays due to inclement weather, traffic, special events, or other uncontrollable circumstances as they happen.

To get started, create an Account and Sign In to:

  • select the routes you want to receive updates for
  • identify devices and email accounts you wish to use
  • specify the times you wish to receive the alerts
Need assistance? No problem! Contact Centro's Call Center at: (315) 442-3400.