Seniors age 65+ who show the driver either a valid Reduced Fare Photo ID or a combination of a Medicare Card and photo ID upon boarding the bus. Seniors may also purchase a Permanent Centro Reduced Fare Photo ID.
Medicare Card holders who show the driver a combination of a Medicare card and photo ID upon boarding the bus.
Persons with disabilities who show the driver either a valid Reduced Fare Photo ID or a combination of a Medicare Card and photo ID upon boarding the bus. Persons with disabilities may also purchase a Temporary Centro Reduced Fare Photo ID, which must be re-certified every 4 years.
Children ages 6 to 9 who are accompanied by a paying Adult.
Syracuse Transit Hub
599 S. Salina Street
Syracuse, NY 13202
Auburn
5 Frank Smith Street
Auburn, NY 13021
Monday - Friday: 9:00am to 4:00pm
(by appointment only; Call (315) 442-3333 to schedule).
Oswego
512 E. Seneca Street
Oswego, NY 13126
Utica Transit Hub
15 Elizabeth Street
Utica, NY 13501
Tuesday: 8:00am to 9:00am & 2:00pm to 3:00pm
Wednesday: 9:30am to 10:30am
Thursday: 8:00am to 9:00am & 2:00pm to 3:00pm
Rome
136 Race Street
Rome, NY 13440
A $2.00 processing fee (CASH ONLY) is required for a new or renewed Reduced Fare Photo ID card. A replacement fee of $5.00 (CASH ONLY) will be charged for a lost or stolen Reduced Fare Photo ID card.
Customers must visit the Centro office located nearest to them (see above table) to have their photo taken and to submit their completed application. ID cards are produced while you wait, except in Rome (customers must pick up their ID card at a later date when ready). Please call ahead so that we are prepared to assist you.
Note: Current Reduced Fare ID cardholders may renew their ID cards prior to the expiration date, but not more than 6 months in advance.
Upon boarding a Centro bus, show the Driver your Reduced Fare Photo ID and be prepared to deposit half the regular fare into the fare box. For example, if the regular fare is $2.00, you will be required to pay $1.00.
Note: Although the farebox will issue a Change Card for over-payment, Centro encourages customers to pay with exact fare to expedite the boarding process.
Seniors will need both a photo ID and an official document with their birthday on it. Centro accepts any government document displaying a birthday on it, including:
Persons with disabilities will need a photo ID and an official document verifying the disability. Centro accepts any documentation clearly indicating that an individual is receiving one or more of the following:
Documents must be on company letterhead, dated within the last six months, and should indicate that the individual is an active client of any one of the following:
A document stating that the individual is legally blind, hearing impaired, or has a physical or mental disability (such as a brief statement from and signed by a physician.)
Accessible formats available, such as large print and braille are available upon request.
Please contact our Customer Service
Call Center to make your request.