Lost & Found
To inquire about a lost item, please call (315) 442-3400 or email us at cnyrta@centro.org. If we have your item, it may be claimed at a Centro office between 8:00am and 5:00pm weekdays.
Centro’s Lost and Found Policy is as follows:
- Perishable food items are discarded immediately.
- Clothing items are discarded immediately for health & safety purposes.
- If clothing is new in a shopping bag with tags attached, it will be held for 15 days.
- Backpacks are inventoried and held for 15 days.
- Cell Phones are held for 15 days.
- Phones are only given out to the claimant if they can provide the lock code and a description of the screen saver.
- Bikes, strollers, and push carts are held for 15 days.
- Syracuse City School ID's are mailed to the schools for redistribution to the students.
- College IDs are held for 15 days.
- Wallets and purses are held for 15 days.
- Legal and/or Illegal Substances
- Items including but not limited to, marijuana, alcoholic beverages, non- packaged/non-labeled prescription drugs, illegal drugs, drug paraphernalia or dangerous objects/instruments are prohibited and will be discarded immediately.
- Except for school IDs mailed to the school, all items must be claimed in person.