• How do I get Centro's MOVE app?

  • How do I create an account?

  • How much do rides cost?

  • How do I pay for my rides?

  • Can I transfer?

  • How do I book a ride?

  • How do I add an additional rider to my ride?

  • Can I book a ride in advance?

  • How far will I have to walk to find my ride?

  • Can I book a Private ride?

  • Does MOVE offer corner-to-corner and door-to-door service?

  • Can I bring my bike?

  • My driver was great! How can I thank them?

  • I put in the wrong destination. Is it possible for me to change it while on my ride?

  • How do I know which vehicle to look for?

  • How do I get in contact with my driver if I can’t find them?

  • Why was my trip delayed or reassigned?

  • What should I do if my MOVE vehicle was in an accident?

  • How many additional riders can be in my party?

  • How do I retrieve something left in a MOVE vehicle?

  • Is wheelchair service available?

  • Does Centro offer a paratransit service for riders?

  • How can I setup or change my payment method?

  • What is the process for getting my reduced fare discount? (This includes seniors, youth, or persons with a disability).

  • How can I check how far away my driver is?

  • I can’t log in to my MOVE App. What do I do?

  • I forgot my password, how can I retrieve it?

  • What is MOVE?

  • Where does MOVE operate?

  • When is MOVE’s service available?

  • Who can use MOVE?

  • How do I contact MOVE?