Reasonable Modification Policy

The Central New York Regional Transportation Authority (Centro) is committed to providing accessible,courteous, reliable, safe, and user-friendly services to its customers. To ensure equality and fairness, Centro is committed to making reasonable modifications to its policies, practices, and procedures in order to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling Centro at (315) 442-3333, emailing us at info@centro.org or mailing your request to:

Central New York Regional Transportation Authority (Centro)
200 Cortland Avenue
PO Box 820
Syracuse, NY 13205-0820