Regional Transportation Center aerial view

William F. Walsh Regional Transportation Center


The William F. Walsh Regional Transportation Center (RTC) is Central New York’s one-stop transportation center for intercity and local travel via Centro, Greyhound, Megabus, Trailways, and Amtrak. Opened in 1999, the RTC serves the City of Syracuse and its neighbors, or approximately 153,000 people annually. The RTC connects customers to city landmarks such as NBT Bank Stadium (home of the Syracuse Chiefs) and Destiny USA shopping center. Frequent destinations to and from the RTC include Rochester, Niagara Falls, Boston, New York, Washington, D.C., and Philadelphia.

Hours of Operation

The RTC is open 24 hours a day, 7 days a week. Centro customers are advised to check their local Centro bus schedules for arrival and departure times to and from the RTC.


  • Arcade
  • ATM
  • Climate controlled waiting area
  • Dunkin' Donuts
  • Great States News Stand
  • Parking
  • Restrooms
  • Security
  • Subway
  • Wi-Fi

Connecting Service


Parking is available in the paved parking lot located directly in front of the main entrance of the RTC. Short-term parking customers may park for FREE for the first hour. All other vehicles requiring a longer stay may be parked for a fee of $8.00 per day. Customers may pay with cash or credit card at automated gates as they leave the parking lot, or at the automated validation machine located next to the Centro Information Booth inside the RTC.

For additional information, please call: (315) 442-3400 and a Customer Service Representative will assist you. 


Security patrols all Centro parking lots, however parking is at your own risk. The RTC is not responsible for any theft or damage to your vehicle. Please lock your vehicle and keep valued items out of sight.

Additional Information & Questions

Customers needing schedule or ticket assistance with Amtrak, Centro, Greyhound, Megabus, or Trailways service should contact the service provider directly:
Amtrak Information
(800) 872-7245

Centro Information

(315) 442-3400

Greyhound Information
(315) 472-5338
Megabus Information
(877) 462-6342
Trailways Information
(800) 776-7548