Travel Training 


Centro’s Travel Training program provides outreach services to citizens, community based organizations, and agencies that depend on Centro’s public transit system. By providing face-to face contact within the community and assisting individuals with a desire to learn more about Centro’s services, the Travel Trainer is able to customize instruction on how to ride the bus. This approach allows riders to feel more comfortable and confident with using Centro’s service while gaining an understanding of how the service is provided.

Centro Travel Training logo

View and download brochure:

Travel Training Brochure (PDF)                       Folleto de Travel Training - Espanol (Coming Soon)

How Does It Work

Travel Training offers personalized, one-on-one or group travel training instruction. Taking each trainee’s unique needs and abilities into account, the Travel Trainer will teach participants how to safely and independently use the Centro system.

The Travel Trainer will travel with trainees to their desired destinations at times of their choice. Destinations may include work, school, medical offices, and recreation sites.


Who Is Eligible For Travel Training

Travel Training is available to anyone interested in learning how to use the Centro transit system. There are no restrictions – all are welcome!

Participating Organizations

Community organizations that have participated in Centro’s Travel Training program include:

  • Refugee Assistance Program
  • Catholic Charities
  • Center for New Americans
  • Early Head Start Refugee Program
  • The Salvation Army
  • AIDS Community Resources
  • Providence House Apartments
  • Food Pantry Volunteers
  • ARC of Onondaga
  • AURORA of Central New York
  • Casey's Place
  • The Parkway Center (Utica)
  • Liverpool Central School District
  • Solvay Union Free School District
  • Huntington Family Center

Centro Service Area

Travel Training is available in all areas that Centro provides transit services to

  • Onondaga County
  • Oswego County
  • Cayuga County
  • Oneida County

How Will Travel Training Help Me

Participants in Centro’s Travel Training program will gain the following:

  • Freedom, mobility, and independence
  • Access to safe, low-cost transportation
  • Travel skills and self-confidence
  • The ability to be active in the community


What Will I Learn

The Travel Training program will teach you how to:

  • Plan your trip
  • Get to and from a bus stop
  • Purchase Centro Ride Passes
  • Ride a specific route
  • Identify bus numbers and stops
  • Board with a mobility device
  • Use the farebox
  • Use a transfer
  • Read and understand bus schedules

Let Us Show You How To Use The Centro Public Transit System

To learn more about Centro’s Travel Training program, or to schedule an appointment with a Travel Trainer send an email to us at: cnyrta@centro.org or call (315) 442-3400.