Christopher Tuff

Chief Executive Officer

Christopher Tuff was named Chief Executive Officer of the Central New York Regional Transportation Authority (Centro) in May 2025. He first joined Centro in 2007 as an accountant and returned in 2016 as a Senior Transportation Analyst. He worked his way up through operations, serving as Director of Subsidiary Operations, Director of Operations, Vice President of Administration, and Deputy CEO before being appointed CEO. Prior to joining Centro, Mr. Tuff was an Auditor for the New York State Department of Taxation and Finance.

During his time at Centro, Tuff has successfully overseen several initiatives. In 2024, these included the fleet rebranding project, the system redesign in Rome, NY, which included OnDemand service, and the updating of the Authority Mission and Values and the drafting of our first Vision statement. In 2025, the expansion into Cortland County. In 2026, Better Bus Oswego. During this time, he has also overseen the Centro team's planning efforts for Better Bus Onondaga and Bus Rapid Transit. 

As a lifelong member of the Syracuse community, he has a passion for improving the lives of those in Central New York. He is a CNY ambassador for Men Wear Pink, raising money for the American Cancer Society to support the fight against breast cancer. He is also a board member of the Boys and Girls Clubs of Syracuse and CNY Works. Tuff enjoys volunteering during Hall of Fame weekend at the International Boxing Hall of Fame.

Jacquelyn Musengo

Executive Vice President 

Jacquelyn Musengo was named Executive Vice President of the Central New York Regional Transportation Authority (Centro) in April 2026. Since joining Centro in May 1998, Ms. Musengo has held several positions, including Vice President of Human Resources, Senior Director of Human Resources, Director of Human Resources, Manager of Employee Benefits, and Employee Relations Supervisor.

In her current capacity as principal deputy to the Chief Executive Officer, Ms. Musengo provides strategic oversight for Centro’s executive leadership team and their respective divisions. She is instrumental in aligning the Authority’s operational and administrative functions with Board directives and long-term organizational goals. Her leadership focuses on cross-departmental collaboration and internal controls to support the delivery of safe, reliable, and customer-centric transit services.

Ms. Musengo has completed numerous training courses and professional development programs, including those sponsored by the New York State Department of Transportation, the U.S. Department of Transportation Federal Transit Administration, and the U.S. Occupational Safety and Health Administration (OSHA). She also completed Thayer Leadership training offered through the United States Military Academy at West Point and is a member of the APTA Workforce Development Committee.

Beyond her professional responsibilities, Jackie is actively involved in the Liverpool community and volunteers with the Liverpool Marching Band, supporting local students and community activities. Outside of her professional and community commitments, Jackie enjoys traveling and spending quality time with her family.

Prior to joining Centro, Ms. Musengo was employed as an Account Manager by the National Employers Council in Syracuse, NY.

Geoffrey Hoff

Vice President of Fleet and Facilities

Geoffrey Hoff has built his career at the Central New York Regional Transportation Authority (Centro) through service, continuous learning, and a commitment to helping teams succeed. Named Vice President of Fleet and Facilities in April 2020, Mr. Hoff has been part of Centro since July 2009, serving in a range of roles that include Senior Director of Vehicle Maintenance, Director of Facilities Operations, Project Manager, and Senior Buyer.

As Vice President of Fleet and Facilities, Mr. Hoff oversees Centro’s maintenance and facilities operations, including the William F. Walsh Regional Transportation Center. His broad experience across the organization gives him a practical understanding of the work, challenges, and opportunities that shape Centro’s operations each day.

Mr. Hoff believes strong leadership begins with integrity, trust, humility, communication, accountability, teamwork, and a commitment to continuous growth. He strives to create an environment where employees feel respected, supported, and empowered to contribute their ideas, develop their skills, and take pride in the vital work they do together.

Mr. Hoff holds a bachelor’s degree in business management from the University of Phoenix and a master’s degree in accountancy. He is also a graduate of the New York Public Transit Association’s Public Transportation Leadership Institute, NTI Transit Maintenance Leadership, Mid Manager Leadership training, Chicago Booth Mindful Leadership, and Thayer Leadership training.

Bruce Fong

Vice President of IT

Bruce Fong was named Vice President of Information Technology of the Central New York Regional Transportation Authority (Centro) in December 2023. Mr. Fong previously held the position of Associate Vice President of IT when he joined Centro in December 2022.

In his role as Vice President of IT, Mr. Fong is responsible for planning, coordinating, directing, and designing IT-related activities for the organization, including daily operational activities for the IT department.

Prior to joining Centro, Mr. Fong retired from the United States Air Force with 31 years of service where he held various positions including network administrator, infrastructure technician, network control supervisor, operations superintendent, and Chief Enlisted Manager.

Mr. Fong holds a bachelor’s degree in computer information systems from Columbia College of Missouri.

Rahmin Azria

Vice President of Operations

Rahmin Azria was named Vice President of Operations of the Central New York Regional Transportation Authority (Centro) in March 2024. Mr. Azria previously held the position of Associate Vice President of Operations when he joined Centro in February 2023.

In his role as Vice President of Operations, Mr. Azria is responsible for directing and supervising the overall activities of the Operations Departments for Centro of Syracuse, Centro of Oneida, Centro of Oswego, and Centro of Cayuga. He is also responsible for developing, implementing, and reviewing internal operation controls to ensure a high standard of customer service and safety are being delivered. Mr. Azria works closely with Centro's Planning Department on a regular basis to address service level needs and requests. 

Prior to joining Centro, Mr. Azria served as the Director of Parking and Transportation at Rochester Institute of Technology, and the Associate Director of Transportation, Logistics and Finance at Syracuse University.
 
Mr. Azria graduated from Whitman School of Management at Syracuse University with a master’s degree in business administration.  Mr. Azria is also a graduate of the New York Public Transit Association’s – Public Transportation Leadership Institute (PTLI) and Bus Accident Investigation Training for Identifying Safety Hazards (BAITFISH) trained.

Melissa Brim

Vice President of Finance

Melissa Brim serves as the Vice President of Finance for Centro/Central New York Regional Transportation Authority (CNYRTA), where she provides strategic leadership and oversight of the Authority’s financial operations. In this role, she is responsible for ensuring strong financial stewardship across budgeting, accounting, financial reporting, grants management, and compliance, while supporting Centro’s mission to be a driving force moving communities forward, guided by its core values of respect, integrity, safety, excellence, and service.

Melissa brings more than 17 years of progressive experience within CNYRTA, having advanced through multiple roles including Accounting Clerk, Accounts Payable Accountant, Accounting Supervisor, Manager of Accounting, Director of Accounting, Senior Director of Accounting, and ultimately Vice President of Finance. This broad background provides her with a deep understanding of the organization’s financial systems and operations, as well as a strong commitment to transparency, accountability, and continuous improvement.

Outside of work, Melissa enjoys spending time with her husband and their two daughters. She is actively involved in her community, coaching her daughter’s cheerleading squad and proudly supporting Jordan-Elbridge youth sports and the Jordan-Elbridge Marching Band. Melissa also serves as a board member for ICAN, where she's committed to supporting children and families across the region.

Bren Daiss

Vice President of Public Affairs & Planning

Bren joined Centro in 2021 and has been instrumental in major projects such as MOVE, Centro’s flexible on-demand service, the start of service in Cortland County, and system redesigns in Rome and Oswego.  Prior to Centro, Bren was the Chief Strategy Officer at Chatham Area Transit (CAT) and has more than two decades of experience working in county and municipal governments in both Georgia and New York. 

At Centro, Bren manages special projects such as Syracuse’s BRT and Better Bus Onondaga and leads teams in Service Development, Transit Data & Equity, Marketing & Communications, and Customer Service. 

Bren brings a passion for thoughtful, strategic planning that goes beyond just moving people from point A to point B.  For Bren, transit is about shaping vibrant communities, strengthening local economies, and genuinely improving the quality of life for residents. 

Bren holds an AA from Mohawk Valley Community College, a BA in Environmental Design/ Architecture from the University at Buffalo, and an MFA in Historic Preservation from the Savannah College of Art & Design (SCAD).  She is a graduate of NYPTA’s Public Transit Leadership Institute (PTLI) in 2024 and the Thayer Leadership Program at West Point in 2025.  Bren has volunteered for Habitat for Humanity and at her local church and is a former member of the American Planning Association and the Congress for New Urbanism.