HOURS OF OPERATION


DIVISION

Auburn
5 Frank Smith Street
Auburn, NY  13021

PHONE NUMBER

(315) 253-5765
SERVICE HOURS
MAIN OFFICE
Mon - Fri: 8:00am - 5:00pm
Sat - Sun: Closed

CALL CENTER / LOST & FOUND
Mon - Fri: 6:30am - 5:30pm
Sat: Closed
Sun: Closed

 

NOTE: Photo ID's are processed

Monday - Friday: 9:00am to 4:00pm
(by appointment only; Call (315) 442-3333 to schedule).

DIVISION
PHONE NUMBER
SERVICE HOURS

 

 

 

DIVISION

Oswego
512 E. Seneca Street
Oswego, NY  13126

PHONE NUMBER

(315) 342-4400
SERVICE HOURS
MAIN OFFICE
Mon - Fri: 8:00am - 5:00pm
Sat - Sun: Closed

CALL CENTER / LOST & FOUND
Mon - Fri: 6:30am - 5:30pm
Sat: Closed
Sun: Closed

NOTE: Photo ID's are processed
Wednesday: 9:00am to 11:00am & 1:00pm to 3:00pm
(by appointment only; Call (315) 442-3333 to schedule).
DIVISION

Rome
136 Race Street
Rome, NY  13440

PHONE NUMBER

(315) 797-7803
SERVICE HOURS

MAIN OFFICE
Mon - Fri: 8:00am - 4:00pm
Sat - Sun: Closed

CALL CENTER / LOST & FOUND
Mon - Fri: 6:30am - 5:30pm
Sat: Closed
Sun: Closed

NOTE: Photo ID applications are accepted

Monday - Friday: 7:00am to 3:30pm

(ID cards will be mailed to customers once processed.)
 
DIVISION
Syracuse
200 Cortland Avenue
PO Box 820
Syracuse, NY  13205-0820
PHONE NUMBER
Bus Information / Lost & Found
(315) 442-3400

Main Office
(315) 442-3333
SERVICE HOURS
MAIN OFFICE
Mon - Fri: 8am - 5pm
Sat - Sun: Closed

CALL CENTER / LOST & FOUND
Mon - Fri: 6:30am - 5:30pm
Sat: Closed
Sun: Closed

 

 

 

DIVISION
Utica
185 Leland Ave
Utica, NY  13502
PHONE NUMBER

(315) 797-7803
SERVICE HOURS
MAIN OFFICE
Mon - Fri: 8:00am - 4:00pm
Sat - Sun: Closed

CALL CENTER / LOST & FOUND
Mon - Fri: 6:30am - 5:30pm
Sat: Closed
Sun: Closed

 

 

 

DIVISION
Rome Transit Hub
207 W. Liberty Street
Rome, NY  13440
SERVICE HOURS
LOBBY
Mon - Fri: 6:00am - 6:00pm
Sat: 9:00am - 6:00pm
Sun: Closed

 

 

 

DIVISION

Syracuse Transit Hub
599 S. Salina Street
Syracuse, NY  13202

SERVICE HOURS

LOBBY
Mon - Sun: 5am - 11:30pm

INFORMATION BOOTH
Mon - Fri: 7am - 5pm
Sat: Closed
Sun: Closed

NOTE: Photo ID's are processed

Monday - Friday: 9:00am to 5:00pm
DIVISION

Utica Transit Hub
15 Elizabeth Street
Utica, NY  13501

SERVICE HOURS

LOBBY
Mon - Fri: 6am - 10:30pm
Sat - Sun: Closed

INFORMATION BOOTH
Tue/Thu: 8am - 9am & 2pm - 3pm
Wed: 9:30 - 10:30am
Mon/Fri/Sat/Sun: Closed

NOTE: Photo ID's are processed

Tuesday: 8:00am to 9:00am & 2:00pm to 3:00pm
Wednesday: 9:30am to 10:30am
Thursday: 8:00am to 9:00am & 2:00pm to 3:00pm

DIVISION
William F. Walsh
Regional Transportation Center
1 Walsh Circle
Syracuse, NY 13208
PHONE NUMBER

Centro Bus & Parking Information
(315) 442-3400

Amtrak Information
(800) 872-7245

Greyhound Information
(315) 472-5338

Megabus Information
(877) 462-6342

Trailways Information
(800) 776-7548
SERVICE HOURS

**THE RTC FACILITY IS OPEN 24 HOURS/DAY**

 

 

 

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Customer Service
315.442.3333

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200 Cortland Ave
Syracuse, NY 13205-0820


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