As required by Title VI of the Civil Rights Act of 1964, Centro maintains policies for identifying and analyzing major transit service changes and fare changes to ensure there are no discriminatory impacts. These policies include the Major Service Change Policy, Disparate Impact Policy, and Disproportionate Burden Policy.
Centro is required by the Federal Transit Administration to regularly update its Title VI program. We are committed to the principles embodied in Title VI and want to ensure that the impacts of major service changes and/or fare changes are not disproportionately borne by minority or low-income populations. Due to service and population changes in the service area, it is necessary to update several key parts of the policies which are summarized below.
The criteria for a major service change have been updated: 1) from service hours to revenue hours; 2) length of a route to revenue miles; and 3) added criteria related to implementing a new transit route that provides at least 50% of its route miles without duplicating other routes.
The exceptions to criteria were enhanced to include route detours for situations outside of Cento’s control.
The fare change policy was added as a separate policy in the document.
The definition of a fare change was specified as either an increase or decrease in the price of any CNYRTA fare or fare product.
The disparate impact threshold is being raised from 20% to 30%.
The disproportionate burden threshold is being raised from 20% to 34%.
The definition of low-income is being updated to refer to persons as opposed to households as follows: A low-income person refers to an individual whose household income is at or below 150 percent of the U.S. Department of Health and Human Services (HHS) poverty guidelines.
To read the proposed changes in full view the revised policies document (PDF).
After the feedback period has closed, Centro will analyze all public comments received and revise the proposed policies as appropriate. The revised policies will then be submitted to the Centro Board of Members for approval.
Title VI Notice / Aviso del Título VI
Title VI Complaint Form / Formulario de Queja del Título VI
Title VI Complaint Procedure / Procedimiento de Queja del Título VI
2019 Title VI Report
2016 Title VI Report
2019 Limited English Proficiency Plan
Fare Equity Analysis - None currently
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