TITLE VI

As required by Title VI of the Civil Rights Act of 1964, Centro maintains policies for identifying and analyzing major transit service changes and fare changes to ensure there are no discriminatory impacts. These policies include the Major Service Change Policy, Disparate Impact Policy, and Disproportionate Burden Policy.

Centro is required by the Federal Transit Administration to regularly update its Title VI program.  We are committed to the principles embodied in Title VI and want to ensure that the impacts of major service changes and/or fare changes are not disproportionately borne by minority or low-income populations. Due to service and population changes in the service area, it is necessary to update several key parts of the policies which are summarized below.

Major Service Change Policy

The criteria for a major service change have been updated: 1) from service hours to revenue hours; 2) length of a route to revenue miles; and 3) added criteria related to implementing a new transit route that provides at least 50% of its route miles without duplicating other routes.

The exceptions to criteria were enhanced to include route detours for situations outside of Cento’s control.

Fare Change Policy

The fare change policy was added as a separate policy in the document.

The definition of a fare change was specified as either an increase or decrease in the price of any CNYRTA fare or fare product.

Disparate Impact Policy

The disparate impact threshold is being raised from 20% to 30%.

Disproportionate Burden Policy

The disproportionate burden threshold is being raised from 20% to 34%.

The definition of low-income is being updated to refer to persons as opposed to households as follows: A low-income person refers to an individual whose household income is at or below 150 percent of the U.S. Department of Health and Human Services (HHS) poverty guidelines.

To read the proposed changes in full view the revised policies document (PDF).

Public Comment

After the feedback period has closed, Centro will analyze all public comments received and revise the proposed policies as appropriate. The revised policies will then be submitted to the Centro Board of Members for approval.

Information is also available on Centro’s social media sites at:

Documents

Title VI Notice / Aviso del Título VI
Title VI Complaint Form / Formulario de Queja del Título VI
Title VI Complaint ProcedureProcedimiento de Queja del Título VI

Documents

2019 Title VI Report
2016 Title VI Report
2019 Limited English Proficiency Plan
Fare Equity Analysis - None currently

Policies

2019 Title VI Policies

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