Welcome to Centro

COVID-19 Update

Three Centro Bus Operators have recently tested positive for COVID-19. Each employee is a Syracuse Bus Operator. One last worked on November 10, 2020. A second last worked on November 13, 2020. A third last worked November 18, 2020. For details pertaining to dates, times and impacted routes click here.

A Centro Bus Operator has recently tested positive for COVID-19. The employee is a Syracuse Bus Operator who last worked on November 8, 2020. For details pertaining to dates, times and impacted routes click here.

To access information regarding potential COVID-19 exposure locations and timeframes in Onondaga County click here.


Thanksgiving Service Schedule

For details regarding Centro's Thanksgiving Day service schedule click here or contact Centro's Call Center at (315) 442-3400.


Utica Customer Information Booth to Close Monday, November 16, 2020

The Customer Service Information Booth inside the Utica Transit Hub will be closed to the general public starting Monday, November 16th until further notice.


Please note the following:


  • Customers who need to purchase Ride Passes may do so using the Ticket Vending Machine inside the Transit Hub Lobby, via Centro’s Online Store at https://online-centro-org.3dcartstores.com, or at participating vendor locations listed at https://bit.ly/2xBcl8e.


  • Customers wishing to purchase or renew their Reduced Fare ID Card may do so at the Transit Hub Information Booth on Wednesdays ONLY between the hours of 10:30am and 1:30pm.


  • Customers with service-related questions should either seek out a Centro Supervisor for assistance, or contact Centro’s Call Center at (315) 442-3400.


We apologize for any inconvenience and thank you for your patience and understanding.


Rome Transit Hub To Open 11/2/20

The new Rome Transit Hub located at 207 W. Liberty Street in downtown Rome will be open to customers beginning Monday, November 2, 2020. Click here for details.



We Want To Hear From You!

Now that most area businesses and schools are open, and life is getting back into a routine, Centro wants to help get you where you need to go. Please take a few minutes to participate in our survey and let us know how we’re doing. You can also enter our drawing to win a FREE MAXPass! 


Service Changes Effective October 5

Service changes for customers traveling on specific routes in Syracuse will go into effect on Monday, October 5, 2020.

Details are as follows:
Questions may be directed to Centro's Call Center at (315) 442-3400.


Black Lives Matter

Racial injustice, in any form and in every place, must be addressed and stopped. We agree these problems must be solved. 

To read Centro's position statement click here.


We're Hiring!

If you’re tired of hopping from job to job and want to build a career, consider the possibilities with Centro! Ideal candidates are self-motivated, energetic, and passionate about working in the public transportation field. In addition, leadership qualities and exceptional interpersonal and communication skills are required.

Centro offers great pay and benefits and the chance to work in a professional environment. CLICK HERE to apply.

Stop ID Launch Image

Get Next Bus Arrival Times Using Your Stop ID

Did you know that you can get next bus arrival times for the next 45 minutes using your Bus Stop ID number? To learn how to find your Stop ID and get real-time information about the next bus serving your stop CLICK HERE.