Welcome to Centro


Customer Feedback Session - August 1st

Centro will be holding a Customer Feedback Session at the Phoenix Building on Thursday, August 1st from 4-6pm. Representatives will be on hand to share what's new, answer questions, and take feedback regarding:

  • recent service changes and route improvements
  • available fare and pass options
  • how to use the GoCentroBus mobile app and text/email alert service
  • paratransit services and applying for Call-A-Bus
We hope to see you there!


Service Changes Effective Monday, July 1st

Service changes for customers traveling on specific routes in Auburn & Syracuse will go into effect on Monday, July 1, 2019.

Details are as follows:

Questions may be directed to Centro’s Call Center at (315) 442-3400. 


Proposed Title VI Policy Updates

Centro is updating its Title VI policies and procedures to make them easier to understand, and we want your feedback. To view the proposed clarifications, CLICK HERE.

Public feedback will be accepted until July 31, 2019 as follows:

  • Submit feedback via Centro’s website 
  • Submit online feedback via Centro’s Facebook, Twitter or Instagram social media sites
  • Leave a message at (315) 442-3400
  • Fax your comments to (315) 442-3337
  • Write to Centro at 200 Cortland Avenue, Syracuse, NY 13205

Following the public feedback acceptance deadline, Centro will analyze all public comments received and will revise the proposed policies as appropriate. The polices will subsequently be submitted to the Centro Board of Members for approval.


St. Joseph's Health Amphitheater Shuttle

Centro will provide its express shuttle service to/from the St. Joseph's Health Amphitheater at Lakeview for the following upcoming events:

Tuesday, July 23rd @ 7:30pm: Rob Thomas
Note: Round-trip tickets may be purchased prior to boarding at the Centro Information Booth at the Transit Hub, or at Shaughnessy’s Irish Pub which is conveniently located in the Marriott Syracuse Downtown on the corner of Harrison and Warren Streets.

For more information CLICK HERE.


SERVICE ALERT: NY Route 104 Oswego

Effective April 29th, Centro buses will not service stops on either side of Route 104 between Water St & W 1st St until further notice due to construction along NY Route 104 (Water St – W. 3rd St). Customers wishing to board Centro’s Oswego City, Mex 3 and Osw 46 buses may do so at the locations indicated on this map.

Stop ID Launch Image

Get Next Bus Arrival Times Using Your Stop ID

Did you know that you can get next bus arrival times for the next 45 minutes using your Bus Stop ID number? To learn how to find your Stop ID and get real-time information about the next bus serving your stop CLICK HERE.


We're Hiring!

If you’re tired of hopping from job to job and want to build a career, consider the possibilities with Centro! Ideal candidates are self-motivated, energetic, and passionate about working in the public transportation field. In addition, leadership qualities and exceptional interpersonal and communication skills are required.

Centro offers great pay and benefits and the chance to work in a professional environment. CLICK HERE to apply.